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Inspections and Enforcement

 

 mission

The mission of the Inspections & Enforcement Division is to safeguard the health, safety, and welfare of the citizens of Santa Fe by ensuring that construction work is completed in accordance with the City's adopted codes and ordinances and that private properties are maintained in compliance with the City's environmental regulations while providing the highest possible level of customer service.

  Please read this page and associated links carefully prior to requesting inspections or making requests for information regarding inspections.  Due to the current high volume of inspections, and with the challenges related to the current public health crisis, our capacity to respond quickly is limited at this time, but much of the needed information is included here.

Thank You!


CURRENT NOTICES 

Inspections scheduling by IVR will be discontinued after June 30, 2021

If you have not already done so, please take this opportunity to migrate your inspections requests from the IVR phone system to the new CSS platform.  Inspections workflows have recently been updated and this system is currently fully operational.  Please see the information below on how to request inspections through CSS and contact us at [bot protected email address] with any related questions.  Thank you!

Land Use is now accepting Inspection requests Online!

The City of Santa Fe Land Use Department continues to provide expanded options for online permitting and inspections.  Please carefully review and follow the instructions linked below to help ensure prompt scheduling of inspections and please continue to visit this site for regular inspections and enforcement updates and instructions. 

 

Construction Inspections - Job Site Safety Requirements

In light of the ongoing COVID-19 public health crisis, the City continues to follow suit with the New Mexico Regulation and Licensing department and is increasing protections for the Public as well as the City of Santa Fe employees with regard to building inspections. Effective immediately the City is implementing the following mandatory social distancing requirements for all field inspections conducted by inspectors:

  1. Residential Inspections:   When conducting an inspection of an existing residence where the inspector is required to physically enter the residence, all individuals must vacate the area of the residence where the inspection shall occur before the inspection can begin. No individual will be permitted to enter or remain within the residence area being inspected while the inspector is physically within the residence. For purposes of this directive, a minimum distance of ten (10) feet of separation from the area where the inspection is taking place must be maintained by all persons. 
  2. Commercial/ Non-Residential Inspection: All individuals must vacate any room or construction area where an inspector is conducting an on-site inspection. For the purposes of this directive, a minimum distance of twenty (20) feet of separation from the area where the inspection is taking place must be maintained by any individuals at the construction area while the inspector is on-site and conducting an inspection.

Non-Compliance: Inspections shall be immediately halted in the event individuals at the inspection site refuse to comply with the provisions of this directive. Inspections for sites where non-compliance with the provisions of this directive occur will be rescheduled at a time/date when the customer can guarantee compliance with the provisions of this directive.

Inspections will not be conducted if immediate construction area is occupied by more than 5 people or if any worker on site has known exposure to COVID-19 or is currently under self-isolation restrictions.

Additionally, Inspections Division asks that individuals refrain from requesting any avoidable inspections during this time. Business License inspections are exempt, and not included in this order. 


ONLINE BuILDING INSPECTIONS SCHEDULING

REQUESTS TO SCHEDULE BUILDING INPSECTIONS MAY NOW BE MADE AND TRACKED ON THE CITIZEN SELF SERVICE (CSS) PORTAL FOR ALL PERMIT TYPES*

Click HERE for FAQ's on CSS online procedures - PLEASE READ PRIOR TO REGISTRATION

Once an inspection request is submitted online, please check the Dashboard frequently for updated status.

*Please note that while CSS allows requests for inspection on a specific day and in the AM or PM, the inspection will be conducted on the actual scheduled day during normal business hours, but not at a predetermined time.

*Due to current Staffing levels and high inspections volume, Building Inspections may be subject to a two to three business day lag time from the date requested.  Terrain Management Inspections may be subject to a three to five business day lag time from the date requested. Please plan requests accordingly.

REQUESTING BUILDING INSPECTIONS ONLINE

Click here for instructions on how to create an account with CSS and then please visit https://santafenm-energovpub.tylerhost.net/Apps/selfservice#/home to create a Citizen Self Service (CSS) profile. Click here for instructions on how to request and track inspections online.

To cancel a scheduled inspection, please email [bot protected email address] with the request.  Please include the permit and inspection number in your message.

Inspections Help

Please email [bot protected email address] to request general information or to make other inquiries regarding inspections activities.

CSS Help

If any processing errors are encountered after following the instructions in the FAQ linked above, please contact Jason Kluck at [bot protected email address]. Please only use this contact for technical issues related to the website. Other requests may be delayed if sent to this email address.   Please see additional contacts below.  


IVR BUILDING INSPECTIONS SCHEDULING

While we encourage customers to register with CSS and request inspections online for a more cohesive permitting and inspections experience, our Integrated Voice Response system (IVR) is still available for use at this time.

To schedule a construction inspection for your project by phone please call the City of Santa Fe's automated Voice Inspection & Permit System (IVR) at (505) 955-6110 and select Option 1 for scheduling.  You must have your permit number available.  This can be found on the upper right corner of your permit. 

Listen to the voice prompts to cancel or reschedule, check results, or to speak to department staff.

 

You must have your permit number and a 3-digit Inspection Code for the type of inspection requested to use IVR.   Click here to access the inspection codes.   

  

If you are having difficulty or are unable to schedule an inspection through CSS or IVR, please contact department staff directly only as necessary: 

Jane Rodriguez, Permit Technician - (505) 955-6150  OR Stephanie Perea, Permit Technician - (505) 955-6689


ADDITIONAL INSPECTIONS & ENFORCEMENT SERVICES

CERTIFICATE OF COMPLIANCE

To initiate the process to receive a Certificate of Compliance for a Business or Home Occupation, please visit http://www.santafelanduse.com/index.php/business-license-main-landing-page/

CODE ENFORCEMENT

The Code Enforcement Section of the Inspection & Enforcement Division responds to violations of the City's environmental regulations (Chapter 10 of the Municipal Code).   Typical violations investigated by Code Enforcement staff are excessive weeds, trash and debris accumulation, junk vehicles, noise and lighting violations, and smoking ordinance violations.  Code Enforcement staff also investigate illegal signage, zoning violations, businesses operating without required Business Registrations or Licenses, unapproved Home Occupation businesses, and unpermitted Short-Term Rentals.   

To report a suspected code violation for investigation or request information regarding code enforcement, please visit https://www.santafenm.gov/report_a_problem

Your report can be made anonymously.


INSPECTIONS FEES

REINSPECTION FEES

 - Re-inspection Fee: $60 per hour (minimum charge of 2 hours)

 - Additional Inspection Fee: $60 per hour (minimum charge of 2 hours)

 - After-Hours Inspection: $85 per hour 


HOURS OF OPERATION & ADDRESS

Inspections Division regular hours of operation are 8am-Noon and 1pm-5pm M-F.  Hours of operation may be affected by constraints in effect due to the current public health crisis.  City Hall is currently closed to the Public.  Please make an appointment with Staff prior to entering the building.

Physical Location:  Santa Fe City Hall, 200 Lincoln Ave., Lower Level, (Use southwest entrance nearest to the Convention Center facing Marcy Street)

Mailing Address:  City of Santa Fe, Inspections & Enforcement Division, P.O. Box 909, Santa Fe, NM 87504-0909 


GENERAL CONTACT INFoRMATION

Building Permitting

Email [bot protected email address] to request general information regarding building permitting.

Permit Review Status Inquiries

Visit www.santafelanduse.com to send us an email to check on your permit status.  Please allow five (5) working days after you submit your application before requesting a status update.

Telecom

Please contact Daniel Esquibel at [bot protected email address]  regarding Telecom permitting.

IPRA Requests

Visit https://cityofsantafenm.nextrequest.com/  to request access to public information under the IPRA (Inspection of Public Records Act).

Building Permit Extension & Renewal Requests

Email [bot protected email address] to request extension and renewal of construction permits.

Zoning/Architecture/Sign Code

Please Contact the Planning Division: https://www.santafenm.gov/current_planning

Inspections

Visit https://www.santafenm.gov/inspections_and_enforcement for general information regarding inspections or for how to schedule an inspection. 

Business Registration

Visit https://www.santafenm.gov/doing_business_with_the_city Business Registration and Licensing. 

Addressing & GIS Parcel information

Please visit http://santafe.geocortex.com/html5viewer/index.html?viewer=Aerials_City_Santa_Fe.Viewer_for_Santa_Fe to view the City's interactive mapping website.

For addressing, please contact ITT/GIS Division  Office Location - 2651 Siringo Rd Bldg. H Santa Fe, NM  87505 (Hours 8:00a.m.-5:00p.m.) Mailing Address - P.O. Box 909 Santa Fe, NM  87501  (505) 955-6490, [bot protected email address]


BUILDING CODES

Please visit https://www.santafenm.gov/adopted_construction_codes for a listing of all currently adopted building codes.

Please also visit https://library.municode.com/nm/santa_fe/codes/code_of_ordinances?nodeId=CHVIIBUHO to view the City Building and Housing Code & https://library.municode.com/nm/santa_fe/codes/code_of_ordinances?nodeId=CH14LADE  to view the City Land Development Code.

RESIDENTIAL GREEN BUILDING CODE 

The Santa Fe Residential Green Building Code applies to all new single family units, guesthouses, additions and remodels. Click here to view the Santa Fe Green Building Code. 


Need Additional Help?

Inspections & Enforcement Division:

         Bobby Padilla, Inspections Division Director - [bot protected email address]

Building Inspections:

       Greg Martinez, - Building Inspector Supervisor - [bot protected email address]

Plumbing & Mechanical Inspections:

        Paul Martinez, Plumbing & Mechanical Inspector Supervisor - [bot protected email address]

 Electrical Inspections:

        Dana Benavidez, Electrical Inspector Supervisor - [bot protected email address]

Code Compliance Acting Supervisor:

        Jason Sena, Code Compliance Acting Supervisor - [bot protected email address]

 

For additional information and updates regarding remote operations:

Land Use Department: https://www.santafenm.gov/land_use

Building Division: https://www.santafenm.gov/building_permits

Engineering Division & Technical Review: https://www.santafenm.gov/technical_review

Historic Preservation Division: https://www.santafenm.gov/historic_preservation

Current Planning Division: https://www.santafenm.gov/current_planning

 

 

 

 

 

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