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Collections Information

Residential Collection (Commercial Customers Click Here)

Recycle Coach for residential customers: use the app below to find out your collection schedule and requirements! You can also download the app on your smartphone to receive notifications, report problems, and access collections information at any time!

 

Place trash and recycling carts on the curb by 7:00 a.m. on your collection day.  Carts may be placed on the curb as early as 6:00 p.m. the day before and must be removed by 8:00 a.m. the day following your collection day.  

Carts must be facing the street, wheels against the curb. Carts not facing the street can not be collected.

Cart lids must be closed. Overflowing carts can not be collected. 

Containers that are not provided by the City can not be collected.


Missed Service

If ESD did not collect your trash on schedule, please ensure that it was out by 7:00 a.m., that it was not blocked or overflowing, and that the cart did not contain unaccaptable items.  If we did miss you, and none of these conditions apply, call (505) 955-2200 or click here to use our electronic reporting system.   

NOTE: If you did not set your cart out before the collection truck came by, that is NOT a missed service; we do have real-time GPS applications that confirm time of collection for each address.   Please pull your cart back in and we will see you next week!

Extra Trash Bag Tags

If trash exceeds the volume of the cart, Bag tags may be purchased to affix on additional trash bags for collection.  These must be placed curbside by 7:00 a.m. on collection day.

ESD has reinstated the collection of tagged bags for those customers who already have purchased the tags. Sales of new Bag Tags will resume when City Offices open to the Public.

Bag tags are sold in sheets of 5 for $7.50 per sheet, and may be purchased either from Utility Billing or the Cashier's Office at City Hall.

Large Item Pickup (Modified "no-touch" collection due to COVID-19)

Large Item Service Fee - $33.33 per visit. Call Environmental Services (505) 955-2200 to schedule collection.

  • One customer per call and all items must originate from that customer's household.
  • Only large household items such as furniture and appliances accepted at this time; limit four per collection.
  • Items must be placed at the curb in an area free of obstructions by 7:00 a.m. on the day designated for collection.
  • Customers whose Public Utilities account is delinquent more than thirty (30) days not eligible for service.

 Residential Collection Rates

The cost of basic residential curbside service is $16.54 per month, which includes tax and is included in your City of Santa Fe monthly utility bill.

Residential refuse and recycling collection is provided weekly, using City-issued rolling carts.  Each residence recieves one 65- or 95- gallon green trash cart and one 65-gallon blue recycling cart.  A larger recycling cart may be provided upon request, or one additional recycling cart may be provided no extra fees.  Residents may order additional trash carts, additional fees apply to trash.  Carts are collected using an automated truck, drivers do not typically exit the vehicle. 

Eligibility for Reduced Rates

Low income residents may qualify for reduced rates for residential utility charges. Click here for more information and to apply for a rate reduction.

Special Assistance

Elder persons or persons with restricted mobility which renders them unable to place trash and recyclables at curbside may be eligible for special assistance from the Environmental Services Division.  This service may include entry onto private property or into residential units to remove waste from porches, portals or garages.

Persons requesting this service must provide a Medical Certificate that verifies the disability and a Release of Liability authorizing Environmental Services staff to enter and / or access private property.  There is no additional fee for this service.

To apply for Special Assistance, download, print, complete and return the following Forms to the Environmental Services Division, 1142 Siler Road.

Medical Certificate

Release of Liability

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  


Collection Schedule Map

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