Constituent Services

Report an Issue

What is the type of issue you are reporting? *

Road Maintenance
Graffiti
Property Management/Code Violations
Illegal Dumping
Trash and Recycling
Parks and Trails
Weeds
Utilities
City Buses
Encampment
Streetlights
Abandoned Vehicle
Illegal Parking
Other

Road Maintenance

Graffiti

Graffiti on public property
Graffiti on private property
Graffiti in park, playground, trail, or open space
Graffiti on sign (stop sign, speed limit sign, etc.)

Property Management/Code Violations

Is this a paved or dirt/gravel road?

Approximately how large is the pothole?

What stretch of the street are you requesting service for?

What materials need to be swept?

Select all that apply

What is the issue with the traffic signal?

What type of traffic study?

What type of signage are you reporting?

What type of striping are you requesting?

What is the street name you are requesting to be repaved?

What is wrong with the road / street?

What is the graffiti located on?

Is the property residential, commercial, or public?

What is the main type of item that make this property unsightly?

The issues must be visible from the street

Are there other types of items that make this property unsightly?

What is the address of where the loud noise is coming from?

What is your address?

in order to complete a decibel reading, we need to go to your location to determine if the property in question is in violation

What kind of business is being ran out of this house?

What are the hours of operation?

Are there unsheltered individuals living in or on this property?

What is the issue you are reporting?

Missed trash or recycling pickup
Trash or recycling receptacle repair or replacement
Other Trash and Recycling Issue

Is this commercial or residential?

Is this for trash or recycling?

What is your normal day of service?

What date did you have your receptacles out for service?

What time did you have your receptacles out for service?

Hour

Minute

Is this for a dumpster or a cart repair?

Is it the lid, body or wheel that needs repair?

What is the serial number on the cart or dumpster?

Find the serial number on the cart or dumpster.

What is your account number?

What is the receptacle serial number?

Parks and Trails

What is the name of the Park where this dugout is located?

What is the name of the City Park?

Which trail is in need of service (trail name)?

Weeds

How tall are the weeds (estimate)?

What is the name of the City Park?

Utilities

What is the issue with the fire hydrant?

What is the fire hydrant number?

Where is the cover located?

What is wrong with this cover?

Around what date did the incident occur?

Around what time did the incident occur?

Hour

Minute

What direction was the bus going?

What was the bus number?

What was the route number?

Is the Encampment Active or Abandoned?

Active
Abandoned

Where is the encampment located?

How many people are at the encampment (estimate)?

0-5
6-10
More than 10

Can you identify any of the following at the encampment?

Type of Street Light Post?

Wooden Post
Metal Post

Where is the vehicle located?

On the street
On private property

Is this a paved or dirt/gravel road?

What stretch of the street are you requesting service for?

Is the property residential, commercial, or public?

What is your physical address?

In order to process any outdoor lighting request, we have to know your address to conduct the inspection to determine if there are violations.

For how long has the vehicle been parked unmoved on the street?

This does not constitute an abandoned vehicle. "Abandoned Vehicle" means a vehicle or motor vehicle which has been determined by a New Mexico law enforcement agency to have been left unattended on either public or private property for at least thirty days. Please report this under “Illegal Parking.”

What is the license plate number of the vehicle?

What is the make and model of the vehicle?

What color is the vehicle?

Private Property

Please report abandoned vehicles on private property under "Property Maintenance / Code Violation", "Unsightly Yard."

Where is the vehicle located?

On the street
On private property

For how long has the vehicle been parked unmoved on the street?

What is the license plate number of the vehicle?

What is the make and model of the vehicle?

What color is the vehicle?

This does not constitute illegal parking. Please report this under “Abandoned vehicle”.

Please report illegal parking on private property under "Property Maintenance / Code Violation", "Unsightly Yard."

Location of Issue

What is the address or cross streets where the issue is located?

Please describe the issue

Optional - If you would like to submit an exact location, check here and follow the instructions to get the Longitude and Latitude.

Include Exact Location

Visit maps.google.com (link opens in new window). Click to drop a pin at the exact location. You will then see the latitude (left) and longitude (right) in a small window at the bottom of the screen. Copy those numbers into the corresponding fields.

How to get Longitude and Latitude Example

Latitude

Longitude

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Contact Information

Name *

Please provide your phone number

We will only use your contact information if we need additional details about the reported issue.

Please provide your email address *

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Are you an employee of the City of Santa Fe submitting on behalf of a constituent?

Employee Name

Department

City Clerk and Community Engagement

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