Contact Customer Service
505-955-4333
utilitycustomerservice@santafenm.gov
801 W. San Mateo
Santa Fe, NM 87505
Office Hours
Monday - Friday
8:00 AM to 4:30 PM
(Closed Saturday, Sunday & most Federal holidays)
After 5:00 p.m. on weekdays or weekends, call 505-955-4300.
Water Emergencies
The City of Santa Fe dispatch is available 24 hours a day to report water emergencies and request emergency turn-offs. During emergencies, your water service may be temporarily shut off while repairs are made.
Protecting Our Source Water
Each year, the City of Santa Fe recognizes Source Water Protection Week, highlighting the importance of protecting the rivers, reservoirs, and aquifers that supply our drinking water. These vital sources help ensure safe, reliable water for our community today and for future generations.
Learn more about how we safeguard our water: Source Water Protection Week Webpage
Water Division Updates
Recent presentations to the public and City Council discussing City of Santa Fe Water, past, present, and future, and our most recent Annual Report:
Past Reports
- 2024 Consumer Quality Report
- 2024 Water 2100 Public presentation
- 2024 Livability: Do We Have Water for Growth Slides and Recorded Presentation
- 2023 Annual Report
- 2022 Annual Report
- 2021 Annual Report
- 2020 Annual Report
Click here to learn more about your water supply.
The mission of the Santa Fe Water Division is to provide a safe, reliable, and resilient water supply to meet Santa Fe's needs.