Public Utilities
Mission
The mission of the Public Utilities Department is to efficiently manage water, wastewater, solid waste and fire protection services that will ensure the delivery of high quality and reliable service to meet customer needs.
- Water Division
- Wastewater Management (Sewer)
- Environmental Services (Trash and Recycling)
- Utility Billing and Customer Service
- Keep Santa Fe Beautiful
- Sustainable Santa Fe
- Energy Efficiency and Renewable Energy - location of City's solar panels, information about energy savings at the City
- Climate Action Task Force
The sewer reassessment was updated August 1, 2018 and residential customers may see a change in their utility bill as of August 1, 2019.
This assessment is based on the average water consumption during the months of December 2018, January 2019 and February 2019.
Please contact Utility Billing Customer Service with any questions at 505-955-4333.
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Emergency Phone Numbers:
Water Line Breaks (505) 955-4333 - press 4. The emergency phone number is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs.
Sewage Backup or Overflow Monday through Friday, 8:00 a.m. to 5:00 p.m. call (505) 955-4650. For after hours, weekends or holidays CLICK HERE
Missed Trash or Recycling Pick Up If your trash or recycling was not picked up as scheduled, call (505) 955-2200 to arrange for pick up.
New Mexico One Call - Call Before You Dig Dial 811 or visit New Mexico One Call online.
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