Public Utilities

 LIVE CHAT is now available under the Customer Service and Utility Billing link.

We can now help to answer your questions and concerns on the spot!

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 To make an on-line payment you can set up a new account at:

 www.santafenm.gov/paymentus to make payments!

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 Mission

The mission of the Public Utilities Department is to efficiently manage water, wastewater, solid waste and fire protection services that will ensure the delivery of high quality and reliable service to meet customer needs.

• Water Division
• Wastewater Management (Sewer)
• Environmental Services (Trash and Recycling)
• Utility Billing and Customer Service
• Keep Santa Fe Beautiful
• Sustainable Santa Fe
• Energy Efficiency and Renewable Energy - location of City's solar panels, information about energy savings at the City
• Climate Action Task Force

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Emergency Phone Numbers:

Water Line Breaks (505) 955-4333 - press 4. The emergency phone number is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs.

Sewage Backup or Overflow Monday through Friday, 8:00 a.m. to 5:00 p.m. call (505) 955-4650. For after hours, weekends or holidays CLICK HERE

Missed Trash or Recycling Pick Up If your trash or recycling was not picked up as scheduled, call (505) 955-2200 to arrange for pick up.

New Mexico One Call - Call Before You Dig Dial 811 or visit New Mexico One Call online.

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 DOWNLOAD OUR NEW EYE ON WATER APP TO MONITOR YOUR WATER USAGE!