City of Santa Fe Water
Have you told us what you think about water?
Water Resource Planning Cycle
City of Santa Fe Water (City) and the Santa Fe County Utilities Division (County) are initiating a science-based, community informed planning cycle to develop long range water resource management plans. For more information, see our Water Resources Planning page.
In support of this effort we have created an online survey to get a sense of how you think about water. This survey takes between 20 and 30 minutes to complete. If you don't have that much time, please take a quick look and just answer the questions that are interesting to you. As of early November we have almost 500 responses and will keep the poll open through November in hopes of hearing from as many people as possible.
EMERGENCY PHONE NUMBER
To report a Water Leak, Water Main Break or Frozen Meter call (505) 955-4333
The mission of the City of Santa Fe Water Division is to provide a reliable, safe and sustainable water supply to meet the needs of our customers and our community. The Water Division provides the following services and information on:
How Do I Get Water Service
- Customer Service and Utility Billing - Application to start rental services, apply for an adjustment, pay your utiity bill, collections information, and frequently asked questions.
- Water Engineering - New meter install, meter sizing, development review (Capital Improvement Projects), fire flow analysis, approved contractors
- What are the Water Rates?
- Municipal Watershed Management
- Reports and Studies Related to Water Management - production, quality, and water use reports
- Santa Fe River - stream flow, storm flow, reservoir storage, river studies
- Transmission and Distribution - water line flushing, water meter calibration, water line operation, maintenance and repair
- Water Conservation - rebates and incentives, education programs, water use restrictions, Water Conservation Committee
- Water Policies and Ordinances
- Water Quality and Compliance - cyclical water sampling and analysis in accordance with local, state and federal clean water standards
- Water Rights Acquisition and Compliance - water bank, purchases, and Buckman Well Field Water Level Monitoring Program compliance
- Water System Improvements - pipeline improvements, water tank rehabilitation, reservoir maintenance and upgrades
- Where Does Our Drinking Water Come From? - primer on the City's water supply sources
Location and Phone
801 W. San Mateo (map)
Monday 8:00 a.m. to 4:30 p.m
Tuesday 8:00 a.m. to 4:30 p.m
Wednesday 8:30 a.m. to 4:30 p.m
Thursday 8:00 a.m. to 4:30 p.m
Friday 8:00 a.m. to 4:30 p.m