Records and Billing

emergency medical services (EMS) reports

In addition to trend-detection and budgetary planning, local entities use these reports for strategic planning.  Staff at local hospitals and insurance companies also reference our EMS reports, as does our training staff for quality assurance purposes.

To obtain an EMS Report

Please submit a written request and a HIPPA/Medical Release form to:

City of Santa Fe Fire Department
Attn: EMS Report Request
PO Box 909
Santa Fe, NM 87504

or Fax at (505) 955-3115

EMS billing

The City of Santa Fe Fire Department contracts with EF Recovery as its EMS billing agent.  All inquires into EMS billing should be made to EF Recovery at 888-261-2043. If you call 877-213-9047 and enter extension 322 option 2 for billing or a question about a claim.

fire reports

When the Fire Department responds to a call for service, the staff prepares a Fire Report.  These reports are submitted to the U.S. Fire Administration as part of the National Fire Incident Reporting System.

Local, State and Federal agencies use the fire reports to help identify trends in fires.  The local department also uses the report for budgetary planning purposes.  The statistics gathered in this process assist the Fire Chief in determining priorities and future plans for the Fire Department.

To obtain a Fire Report

The property owner or insurance company will need to submit a request with the date and address of the incident to:

City of Santa Fe Fire Department
Attn: Fire Report Request
PO Box 909
Santa Fe, NM 87504

or Fax to (505) 955-3115

Any further questions regarding fire and EMS records and billing can be made at (505) 955-3110.