News & Announcements
Land Use Office Closed To Walk-Ins And New Applications, July 22-29
For weeks the City’s Land Use Department has been making preparations for the launch of the new EnerGov permitting system. EnerGov will electronically manage permits and permit applications, integrate geographic information systems (GIS), utilize data visualization, and create increased transparency for residents.
The system is scheduled to go live on Tuesday, July 30, 2019. Over the next week and a day (July 22 – July 29), the Land Use Department will be closed to new business (walk-in hours and new applications). Inspections, plan review, and already-scheduled meetings will continue as usual.
The transition to the new EnerGov permitting system represents a major shift toward becoming a more user-friendly government. The implementation of EnerGov and its associated software will give staff the tools necessary to respond to critical issues in real-time and provide constituents with an enhanced overall customer service experience.
“We anticipate the first few days with the new system will be trying, so please bear with us as we roll out a long overdue modernization,” said Land Use Director Carol Johnson. She continued, “We know that there are many items we can’t anticipate and we will be working through them in real time when we go live.”
As part of the transition, our call-in inspection scheduling system (IVR) will be offline for about six weeks. If you need to schedule an inspection, please contact Jane Rodriguez at 505-955-6150 or Stephanie Perea at 505-955-6689.
For any other questions or concerns specific to EnerGov please email [bot protected email address].