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COVID-19 Service Information

Our offices are currently closed to the public.  We are serving customers via phone (505) 955-2200  and email [bot protected email address] during regular business hours.  Avoid phone wait time, email your request!

Residential curbside trash and recycling collection is operating on a normal schedule.  Please have your carts out by 7:00 am on your regular collection day.

Common Requests

  • Commercial Customers: to modify or suspend your service, we must have your request in writing, so please email your request  and include your your account number, address, and what service you would like modified. Click here for Covid-19 Guidance for Commerical Accounts.

  • Residential Cart Repair/Replacement: email your address, service day, and the serial number located on the front of your cart.

  • Missed Service:  call or email with your address and contact information 

Suspended and Modified Services

  • "Bag Tag" collection is suspended

  • Bulky waste collection is available for large household items such as furninture and appliances; limit four items per collection.  No green waste is accepted at this time.  Call (505) 955-2200 to schedule a collection.   

  • Recycling Drop-off Locations are undergoing updates in preparation for a phased reopening. Click for more information OR  Glass Recycling Info

Why are we making these changes?

  • To protect the health and safety of our staff- Drivers have been directed to avoid handling waste material such as “bag tag” trash outside the cart, and bulky waste. Additionally, we experience illegal dumping at our drop off sites that have to be cleaned on a daily basis. 

  • To protect the workers at our transfer station and landfill- Our systems are being overwhelmed by an increase in household waste and non-essential waste as people staying at home are cleaning out their houses, garages, and yards.

These changes will ensure we are able to continue to provide essential services to you.  We know you may feel inconvenienced.  Please think of our front line workers that are collecting your waste every day, as well as the rest of your Santa Fe community.

Do not illegally dump at our sites, at the transfer station, or in the arroyos. It is illegal and it puts lives at risk. 


NOTICE REGARDING BURRT

The Buckman Road Recycling and Transfer Station is located at 2600 Buckman Road, and is currently open from 8:00 am to 4:45 pm, seven days a week.  They have reinstated regular services and are accepting non-essential waste from the general public; the drop-off site is also open.  Click here for FAQ's or call 505-424-1850 for more information.


Want updates on collections and proper disposal information in the palm of your hand? Check out "Recycle Coach" on our website or download the smartphone app today!


COVID-19 - PROPER WASTE DISPOSAL 

Do NOT place latex gloves, face masks, tissues, and other biohazardous materials in your blue recycling cart. These items are NOT recyclable and pose a serious health and safety hazard for the employees operating the BuRRT recycling facility.

Gloves, masks, tissues and other such items must be securely bagged and placed in your green trash cart. Make sure the bags are tied properly and will remain closed upon collection.

 

 

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