City ERP Project

City ERP Project (Project ¡Ándale!) Will Use Department Ambassadors to Share Project Information with Employees

The next phases of the City ERP Project (see project background below) have started and will focus on the financial, human resource and work order functions of the City.  Software from Tyler Technologies, a.k.a. Tyler Munis, was selected to automate and improve administrative services across the City.

Daily activities such as processing contracts, budget adjustments, purchase requests, human resource action requests and work orders will be supported by the new software and revamped policies and procedures.  Effective communications to and from City employees is considered critical to the success of the project due to its broad reach and impact on City operations.  So, as part of the communications plan for the project, a group of employees has been selected to serve as project Department Ambassadors.  The Department Ambassadors will communicate key project information to employees and share feedback from employees to the project team.    

The Department Ambassadors (see list below) have been asked to do the following:

  • Attend training on change management theory and best practices
  • Attend monthly change management meetings – once per month for one hour
  • Receive and provide feedback on project status reports, informational handouts, and project promotional material regularly
  • Share project information with departments upon request
  • Be the departmental communicator of project information
  • Listen for and share potential project issues, risks and concerns with the project team


Department Ambassadors





Jessica Pfeifer


Andrew Padilla


Mario Salbidrez


Karyn Romero


Paul Babcock


Jan Snyder


Marie Lee


Christina Keyes


Joe Encinias

Public Works

Bobbi Huseman


Dave Catanach


John Romero


Keith Wilson


Noel Correia


Cameron Humphries

Public Utilities

Maya Martinez


Stephanie Lopez


Caryn Fiorina


Shirlene Sitton


Rick Carpenter


Mackie Romero


Angelica Salazar

Community Services

Edith Martinez


Pat Hodapp


Gino Rinaldi


Chris Sanchez


David Kulb

Parks and Recreation

Debbie Trujillo


Richard Thompson


Liz Roybal


Antoinette Armijo

Human Resources

Lillian Martinez

Land Use

Yolanda Cortez


Amanda Encinias

Housing and Economic Development

Alexandra Ladd

City Attorney

Irene Romero

City Clerk

Geralyn Cardenas

City Manager-General Government

Celeste Valentine


Jacquelin Baca

Project Background

In April 2016, the Governing Body approved a request to proceed with the implementation phase of the City Enterprise Resource Planning (ERP) Project. Phase 1 of the project is complete with the successful implementation of the Kronos Time and Attendance system and phase 2 of the project, focused on advanced staff scheduling capabilities for the Fire and Police departments is about 70% complete. Phases 3, 4, and 5 of the City ERP Project will focus on the financial, human resource and work order functions of the City.  Software from Tyler Technologies, a.k.a. Tyler Munis, was selected to automate and improve administrative services across the City. The implementation phasing and schedule follows:



City ERP Project Phases



Functional Areas

Vendor - Product

Planned Start Date

Planned Go-Live Date


Time & Attendance

Time Entry

Leave Management

Kronos – Workforce Central

November 2016


June 2017



Advanced Scheduling (Police, Fire)


Shift Bidding

Kronos – Telestaff

February 2017

July 2017 (Fire)

Oct. 2017 (Police)


Core Financials


Tyler Technologies – Munis

July 2017

June 2018

Accounting General Ledger

Cash Management

Project & Grant Accounting


Purchasing and eProcurement

Bid Management

Contract Management

Accounts Payable

Accounts Receivable

General Billing


Capital Assets

Forms Processing

Content Manager

Analytics & Reporting

Office Integration

Reporting Services

Role Tailored Dashboard


Human Resources/Payroll


Tyler Technologies – Munis

January 2018

January 2019


Payroll w/ Employee Self


HR & Talent Management


Risk Management

Employee Expense


Payroll Tax



Fleet & Asset Management

Work Orders

Fleet Management

Inventory Management


Asset Management w/

Barcoding Interface

Standard Fuel Interface

Tyler Technologies – Munis

October 2018

April 2019



Land Use - Community Development

Tyler Technologies – EnerGov

October 2017

June 2019


Citizen Self Service Web Portal

Code Enforcement

Electronic Plan Review


Permitting and Land



IVR and Web Payment




You Are Now Leaving The City of Santa Fe Website

Links to external, or third party web sites, are provided solely for visitors' convenience. Following links to other sites is done so at your own risk and the owners of this Website accept no liability for any linked sites or their content.

Any link from the our site to an external web site does not imply that we endorse or accept any responsibility for its use. It is important for users to take necessary precautions, especially to ensure appropriate safety from viruses, worms, trojans and other potentially destructive items. Users should review the privacy policies of external web sites and other terms of use to learn more about what, why and how they collect and use any personally identifiable information.


Open Alert