City ERP Project

City ERP Project (Project ¡Ándale!) Will Use Department Ambassadors to Share Project Information with Employees

The next phases of the City ERP Project (see project background below) have started and will focus on the financial, human resource and work order functions of the City.  Software from Tyler Technologies, a.k.a. Tyler Munis, was selected to automate and improve administrative services across the City.

Daily activities such as processing contracts, budget adjustments, purchase requests, human resource action requests and work orders will be supported by the new software and revamped policies and procedures.  Effective communications to and from City employees is considered critical to the success of the project due to its broad reach and impact on City operations.  So, as part of the communications plan for the project, a group of employees has been selected to serve as project Department Ambassadors.  The Department Ambassadors will communicate key project information to employees and share feedback from employees to the project team.    

The Department Ambassadors (see list below) have been asked to do the following:

  • Attend training on change management theory and best practices
  • Attend monthly change management meetings – once per month for one hour
  • Receive and provide feedback on project status reports, informational handouts, and project promotional material regularly
  • Share project information with departments upon request
  • Be the departmental communicator of project information
  • Listen for and share potential project issues, risks and concerns with the project team

 

Department Ambassadors

DEPARTMENT

 

DEPARTMENT AMBASSADORS

Police

Jessica Pfeifer

 

Andrew Padilla

 

Mario Salbidrez

Fire

Karyn Romero

 

Paul Babcock

 

Jan Snyder

Finance

Marie Lee

 

Christina Keyes

 

Joe Encinias

Public Works

Bobbi Huseman

 

Dave Catanach

 

John Romero

 

Keith Wilson

 

Noel Correia

 

Cameron Humphries

Public Utilities

Maya Martinez

 

Stephanie Lopez

 

Caryn Fiorina

 

Shirlene Sitton

 

Rick Carpenter

BDD

Mackie Romero

SWAMA

Angelica Salazar

Community Services

Edith Martinez

 

Pat Hodapp

 

Gino Rinaldi

 

Chris Sanchez

ITT

David Kulb

Parks and Recreation

Debbie Trujillo

 

Richard Thompson

 

Liz Roybal

Tourism

Antoinette Armijo

Human Resources

Lillian Martinez

Land Use

Yolanda Cortez

 

Amanda Encinias

Housing and Economic Development

Alexandra Ladd

City Attorney

Irene Romero

City Clerk

Geralyn Cardenas

City Manager-General Government

Celeste Valentine

Courts

Jacquelin Baca

Project Background

In April 2016, the Governing Body approved a request to proceed with the implementation phase of the City Enterprise Resource Planning (ERP) Project. Phase 1 of the project is complete with the successful implementation of the Kronos Time and Attendance system and phase 2 of the project, focused on advanced staff scheduling capabilities for the Fire and Police departments is about 70% complete. Phases 3, 4, and 5 of the City ERP Project will focus on the financial, human resource and work order functions of the City.  Software from Tyler Technologies, a.k.a. Tyler Munis, was selected to automate and improve administrative services across the City. The implementation phasing and schedule follows:

 

 

City ERP Project Phases

 

Phase

Functional Areas

Vendor - Product

Planned Start Date

Planned Go-Live Date

1

Time & Attendance

Time Entry

Leave Management

Kronos – Workforce Central

November 2016

 

June 2017

 

2

Advanced Scheduling (Police, Fire)

Scheduling

Shift Bidding

Kronos – Telestaff

February 2017

July 2017 (Fire)

Oct. 2017 (Police)

3

Core Financials

 

Tyler Technologies – Munis

July 2017

June 2018

Accounting General Ledger

Cash Management

Project & Grant Accounting

Budgeting

Purchasing and eProcurement

Bid Management

Contract Management

Accounts Payable

Accounts Receivable

General Billing

Cashiering

Capital Assets

Forms Processing

Content Manager

Analytics & Reporting

Office Integration

Reporting Services

Role Tailored Dashboard

4

Human Resources/Payroll

 

Tyler Technologies – Munis

January 2018

January 2019

 

Payroll w/ Employee Self

Service

HR & Talent Management

Recruiting

Risk Management

Employee Expense

Reimbursement

Payroll Tax

 

5

Fleet & Asset Management

Work Orders

Fleet Management

Inventory Management

 

Asset Management w/

Barcoding Interface

Standard Fuel Interface

Tyler Technologies – Munis

October 2018

April 2019

6

 

Land Use - Community Development

Tyler Technologies – EnerGov

October 2017

June 2019

Licensing

Citizen Self Service Web Portal

Code Enforcement

Electronic Plan Review

Inspections

Permitting and Land

Management

GIS

IVR and Web Payment

             

 

 

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