Public Utilities Updates

Public Utilities

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The mission of the Public Utilities Department is to efficiently manage water, wastewater, solid waste and fire protection services that will ensure the delivery of high quality and reliable service to meet customer needs.


The City's Water Division is in the process of a new water metering installation project. Residential utility customers can expect to have the new system in place by summer 2016. For more info about the project, click here.


Emergency Phone Numbers:

Water Line Breaks (505) 955-4333 - press 4. The emergency phone number is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs.

Sewage Backup or Overflow Monday through Friday, 8:00 a.m. to 5:00 p.m. call (505) 955-4650. For after hours, weekends or holidays CLICK HERE

Missed Trash or Recycling Pick Up If your trash or recycling was not picked up as scheduled, call (505) 955-2200 to arrange for pick up.

New Mexico One Call - Call Before You Dig Dial 811 or visit New Mexico One Call online.


Contact Public Utilities Department

Department / Division

Name & Title




Public Utilities

Nicholas Schiavo,

801 W. San Mateo

(505) 955-4210

[bot protected email address]

Utility Billing &
Customer Service

Caryn Fiorina, Director

801 W. San Mateo  (map)

(505) 955-4364

[bot protected email address]

Water Division

Rick Carpenter, Director (Acting)

801 W. San Mateo

(505) 955-4206

[bot protected email address]

Environmental Services

Shirlene Sitton,

1142 Siler Rd.
Bldg. A (map)

(505) 955-2209

[bot protected email address]


Shannon Jones,

73 Paseo Real
(505) 955-4642 [bot protected email address]

Keep Santa Fe

Gilda Montano,

1142 Siler Rd.
Bldg. A (map)
(505) 955-2215 [bot protected email address]

Renewable Energy & Sustainable Santa Fe

John Alejandro,
Renewable Energy Planner

200 Lincoln Avenue (City Hall) (505) 955-6236

[bot protected email address]

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