Public Utilities Updates

Public Utilities

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NEW WATER METER PROJECT      Meter Installation Progress


The mission of the Public Utilities Department is to efficiently manage water, wastewater, solid waste and fire protection services that will ensure the delivery of high quality and reliable service to meet customer needs.

 Emergency Phone Numbers

Water Line Breaks

Call (505) 955-4333 - press 4.  The emergency phone number is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs.

Sewage Backup or Overflow

Monday through Friday, 8:00 a.m. to 5:00 p.m. call (505) 955-4650.
After hours, weekends or holidays (CLICK HERE)

Missed Trash or Recycling Pick Up

If your trash or recycling was not picked up as scheduled, call (505) 955-2200 to arrange for pick up.

New Mexico One Call - Call Before You Dig

Dial 811 or visit New Mexico One Call online.

Contact Public Utilities Department

Department / Division

Name & Title




Public Utilities
& Water Division

Nicholas Schiavo

801 W. San Mateo

(505) 955-4210

[bot protected email address]

Utility Billing &
Customer Service

Diana Catanach

801 W. San Mateo

(505) 955-4364

[bot protected email address]

Environmental Services

Nick Schiavo
Interim Division Director

1142 Siler Rd.
Bldg. A (map)

(505) 955-4210

[bot protected email address]


Shannon Jones

73 Paseo Real
(505) 955-4642 [bot protected email address]

Keep Santa Fe

Gilda Montano

1142 Siler Rd.
Bldg. A (map)
(505) 955-2215 [bot protected email address]

Renewable Energy & Sustainable Santa Fe

John Alejandro
Renewable Energy Planner

200 Lincoln Avenue (City Hall) (505) 955-6236

[bot protected email address]

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