Information Technology & Telecommunications
Department Profile: The ITT Department provides and supports a broad range of information technology systems and services to meet the evolving needs of the workforce and customers for all City Departments. The services provided include Business Applications, Email, GIS & Mapping, Personal Computing, Data and Voice Networks, Radio Devices & Systems, Vehicle Technology, Phones and Unified Communications, Printer and Copiers, Account Management, Security, Servers, Storage, Back Up and Web Sites. The current portfolio of technology used and supported includes 30+ business applications, 2,000 personal computers, 100 network switches-firewalls-routers, 80 servers and 35 connected work sites. The sophistication of technology is high and ranges from vehicle video systems to court case management systems.
Department Vision: The Vision of the Department is to be a trusted technology advisor to the City; achieved by implementing best practices in operational processes and management, becoming a more capable, collaborative, and agile department, which consistently provides excellent technology services to support the City Mission and Vision.
Renee Martinez, Director
Renée Martínez is an Information Technology leader with thirty years of experience guiding information technology policy and investments to the advantage of private and public organizations. She holds a BS in Industrial Engineering from Stanford University.
As IT Department Director for the City of Santa Fe, she is responsible for leading the City’s technology strategy and managing overall IT operations and customer service. Prior to joining the City of Santa Fe, she served the State of New Mexico in the role of Chief Information Officer for the Office of the State Engineer (2007-2014), Department of Health (2004-2006) and Environment Department (1999-2003).
Mrs. Martínez has private sector IT experience in the healthcare industry; she worked at Presbyterian Healthcare Services in the roles of IT Planning Director and IT Applications Director. Mrs. Martínez started her IT career in 1985 as a consultant with Accenture, formerly Andersen Consulting, in San Francisco, California. At Accenture, she provided IT consulting services to the State of California, Australia Overseas Telecommunications Co., American Telephone & Telegraph, Pacific Bell, Apple and Amdahl Corporation.
Mrs. Martínez is active in her community; she currently serves on the Quality New Mexico Board of Directors and the New Mexico School for the Arts Parent Association Executive Team.
ITT Service Desk - (505) 955-4357
ITT Fax Number - (505) 955-5581
2651 Siringo Road Building F
Santa Fe, NM 87504
Hours 8:00 a.m. - 5:00 p.m. Monday - Friday