Application Software Specialist 2012-139B (Classified/Full-Time)

Wed, 3 Oct 2012 16:33 -0700

GENERAL PURPOSE
To provide technical user support in all responsibilities involved in application software.

SUPERVISION RECEIVED
Works under the general guidance and direction of Department Director or Division Director.

SUPERVISION EXERCISED
None.

ESSENTIAL FUNCTIONS (A position may not include all of the duties listed, nor do the listed examples include all duties, which may be found in a position of this class).

Analyzes application system functions as they relate to information systems and system users. Gathers data to create reports, displays or files as needed. Makes recommendations for system or user function enhancements. Solves complex application software and hardware problems. Creates and maintains application software documentation. Delivers presentations to staff and management. Develops requests for proposals and requests for information.

Assesses vendor application software and acts as liaison with vendors including contract review. Analyzes, plans, and implements new software releases. Defines technical specifications and time schedules for modification of existing systems or implementing new systems. Trains users in new and existing software releases.

Attends meetings, seminars and workshops as required. Provides administrative software support. Defines, analyzes and maintains security for application users. Provides back-up support for operating system functions. Provides help desk support.

MINIMUM QUALIFICATIONS:
1. Education and Experience:

        A. High school diploma or equivalent; and
        B. Six (6) years of education or work experience in computer programming and/or application software implementation and support in a multi-user environment, and training users in application software; or
        C. An equivalent combination of education and experience.

2. Knowledge, Skills, and Abilities:

Knowledge of application system functions as they relate to users; of computer technology as it relates to the supported application; of the implementation of new software releases; of techniques and methods used to train user.

Skill In application software operations, producing work within a specified production schedule, communicating technical or operational information orally and in writing.

Ability to work well in groups and with other people.

3. Special Qualifications:
Employees who have access to FBI CJIS, NMLETS or NMCJIS must be willing to submit to and successfully pass background investigation. Must possess a valid New Mexico Driver's License or obtain one within one month of hire. Must obtain a City of Santa Fe, Driving Permit.

4. Work Environment: Work is performed in an office setting. Requires sitting and typing for long periods of time. Close exposure to VDT's,CRT's and UV Rays. Irregular shifts and extended work hours may be required. Requires driving to other city workplaces.

ADA/EEO Compliance

The City of Santa Fe is an Equal Opportunity Employer. In compliance with the American's with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

TO APPLY: Resumes will not be accepted in lieu of the city application form. Submit City of Santa Fe Application by one of the following methods: Fill out application at Human Resources Department, City Hall, 200 Lincoln Avenue, Santa Fe, NM; mail application to P.O. Box 909, Santa Fe, New Mexico 87504-0909; or fax application to (505) 955-6810. Applications may be downloaded from our website: www.@santafenm.gov; or apply online at www.@santafenm.gov. Applications become public record upon receipt and may be made available for public inspection upon request.

When required of the position, attach a copy of certification(s) or license(s). Copies of high school diploma/GED & college degree must be provided at time of interview. Pre-placement physical exams are required for some positions. Incomplete applications may delay or exclude consideration of your application.

Santa Fe - Jobs - Finance Department

Application Software Specialist 2012-139B (Classified/Full-Time)