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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
400th Anniversary
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March 10, 2008
Genoveva Chavez Community Center, classroom I
3221 Rodeo Road
6:00pm
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Accounts Receivable
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Unfortunately our department cannot make these specific changes. However, the Main Water Division at 801 West San Mateo ((505) 955-4333) is the division that can establish changes to these accounts.
Water Division
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You may contact the Solid Waste Department at (505) 955-2207. They will have specific days for pick up and make arrangements for any special pick up.
Solid Waste Department
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Yes. We are happy to take Visa or Mastercard Payments over the phone. Please call us at (505) 955-6551.
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Accounts Receivable - Ambulance Billing
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If you were transported by Ambulance prior to the Date of July 1, 2004 you may contact Accounts Receivable Department at (505) 955-6551.
If you were transported by Ambulance any time after July 1, 2004 you will have to contact Advanced Data Processing Inc at (800) 339-1159.
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The City of Santa Fe Fire Department will have records of your transport. You may contact Fire Station #1 at (505) 955-3114.
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Accounts Receivable - Automatic Payments
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You may contact the Accounts Receivable department at (505) 955-6551, or you may contact the Santa Fe Utility department at (505) 955-4333.
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Once the information to set up your account is received, your monthly utility charges will automatically be debited from your checking account.
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Yes - You will still receive a statement showing what was charged and what has been debited from your account. This will be a statement for your records and not a bill to be paid.
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Accounts Receivable - Commercial Hauler - Septic Discharge Billing
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You will be billed monthly and according to the amount of waste that is dumped.
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You may contact the Accounts Receivable division at (505) 955-6550.
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Accounts Receivable - Landfill Account Billing
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This is the charge for taking the refuse to the landfill from the dumpster located at your business or residence.
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No. The charge for transferring the refuse from a dumpster is a separate bill. The charge you see on your utility bill is for the rental of the dumpster and the service charge.
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You will be billed monthly and according to the amount of dumpster pick-ups required.
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AFSCME
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Insurance will go up 12% starting with the July 3, 2008 paycheck
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Airport
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Parking costs $3 per day pre-pay and there is no security provided.
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Please call us at (505) 955-2900 and we will provide you with directions from your location.
Location
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All hangar rentals are facilitated by Santa Fe Air Center at (505) 471-2525 and Capital Aviation at (505) 471-2700.
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Arts Commission
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They are available two months before the deadline on our website.
Grant Programs
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The funds must be used during the City’s fiscal year, July 1 through June 30.
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We publish a list of arts and crafts shows. Please refer to the list and the contact information for each show.
Show Schedules
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At 125 Lincoln Avenue, Suite 100, behind the Alan Houser Gallery. The building used to be called First Interstate Plaza. We are on the ground floor near the Piccolo Café and the Bull Ring Restaurant.
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P.O. Box 909
Santa Fe, NM
87504-0909.
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Our job postings are listed by the city of Santa Fe Human Resources Department.
Job Postings
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BDD - Buckman Direct Diversion Project
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The project is needed now to supplement the two sources of water we currently depend on - groundwater wells and reservoirs on the Santa Fe River.
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Cashkeys
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Cashkeys are extremely durable and able to withstand exposure to heat, cold, and moisture. They are also unaffected by magnetic or X-ray exposures (such as security metal detectors). Since normal usage should not affect your Cashkey, no refunds will be issued unless we can determine the remaining balance on your key.
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After inserting the Cashkey, pull it slightly out of the keyhole (about two centimeters), then reinsert the Cashkey. Each reinsertion deducts $0.25 from the Cashkey and adds 15 minutes on the meter up to the posted time limit on the meter. The meter will not register more than the posted time allowed. After the desired amount of time registers on the meter, simply remove the Cashkey.
Caution
Since the Cashkey does not need to be completely removed before adding additional time to the meter, be careful to avoid unintentional deductions from the Cashkey.If the Cashkey is left inserted for more than five seconds, it will cause an out-of-order mode on the meter until the key is removed. This is to alert you in case you inadvertently leave the Cashkey in the meter.
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The Cashkey is programmed at the time of purchase with a desired value of parking requested by the customer ($10 minimum). The key is used by inserting it into the keyhole (next to the coin slot) of an electronic parking meter. When you fully insert the key into the meter, it displays the value remaining on your key in dollars and $0.25 increments. No turning of the key is necessary. The first key insertion will only display the value remaining on the key and will not register the time. To register time on the meter, pull out the key and reinsert it. The meter will automatically deduct $0.25 from your key balance and register 15 minutes on the meter.
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You may return an undamaged Cashkey to the Parking Division office: 120 S. Federal
#312
Santa Fe, NM 87504 A check for the value remaining on the Cashkey less 10% will be mailed to you. Please allow approximately 10 days after returning your key to receive your refund.
Parking Division Office
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Cashkeys are available at the City Parking Division office located at: Montoya Federal Building
120 S. Federal
Room 312 (above the main post office)
Office hours: 8:00 am - 5:00 pm
Monday through Friday - except official City holidays Cashkeys can be purchased by cash, checks made payable to the City of Santa Fe, or Visa and Mastercard.
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Cashkey can be used at all electronic parking meters in downtown Santa Fe.
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Yes. Cashkeys can be used in combination with United States nickels, dimes, and quarters as well as City of Santa Fe tokens; which also can be purchased at the Parking Division office: 120 S. Federal
Room 312
Santa Fe, NM 87501
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Yes, but there is a $15 nonrefundable fee required for each Cashkey, in addition to your base time value purchase. Cashkeys purchased before November 1, 2004 require a $10 deposit that is refundable if the Cashkey is returned undamaged.
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The cost is determined by the amount of parking value desired by the customer plus a $15 fee. Customers may purchase amounts of time in increments of $10 up to $100. A 10% discount is given to all customers at the time of purchase. For example $50 worth of parking will cost $45.
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Just take your Cashkey to the Parking Division and purchase additional time on the key. No additional fees or deposit is required. You can add value to your Cashkey at any time (up to $100).
Parking Division
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City Attorney
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The City Attorney's office handles legal matters pertaining to the government of the City of Santa Fe. It does not handle the legal matters of persons/entities.
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Call the Professional Standards office at (505) 827-9031.
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Call the Office of Constituent Services at (505) 955-6949.
More...
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City Clerk
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The issuance of a marriage license is handeled by the Santa Fe County Clerk, (505) 986-6280.
More...
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You can register to vote a the office of the County Clerk, (505) 986-6280.
More...
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Copies of birth/death certificates may be obtained through the New Mexico Vital Records and Health Statistics Department, (505) 827-0121.
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No, the City Clerk's office is not connected with the Court System. Local Courts are:
Municipal Court - (505) 955-5070
Magistrate Court - (505) 984-9914
District Court - (505) 476-0189
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The City Council meets the 2nd and last Wednesday of every month at the City Council Chambers at 200 Lincoln Avenue.
More...
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Call the City Clerk's office at 505-955-6520.
More...
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Contact the Mayor's office at 505-955-6590 and as to be put on the agenda.
More...
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City Council
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The City Council meets on 2nd and last Wednesday of the month at the Santa Fe City Council Chambers at 200 Lincoln Avenue.
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Call the City Clerk at 505-955-6520
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Contact the Mayor at (505) 955-6590 and ask to be put on the agenda.
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City Manager
Community & Economic Development
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Our office does not match people with homes to buy. We work with our non-profit partners at the Santa Fe Community Housing Trust [(505) 989-3960] and Homewise [(505)983-6214] to put people into homes they can afford. Please call them for more information.
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Our office does not provide rental housing. The agency in town to contact for affordable rental housing and Section 8 is the Santa Fe Civic Housing Authority at (505) 988-2859.
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Community Services
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You can always contact the office at (505) 955-6568 or pick up one of our activity guides that are placed around town at recreation centers, libraries and visitor centers, it is also available online. These guides will help you to locate information, including facilities, programs, events, and contact information.
Fall Activity Guide
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Please contact our Senior Services Division at (505) 955-4721. They will assist you in finding a program that works for your needs.
Senior Services Division
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Our department handles the Halloween event, the Easter Egg event, the Mayors food drive, the tree lighting for the holidays, and Community Days.
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DV/SA Service Providers
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There is no charge for orders for protection. They are available at the District Court at XXX Catron St.
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Engineering
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Contact the Traffic Impacts & Public Works Development Review Section at (505) 955-6631, or send an email to John Romero for details.
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Traffic Calming devices are only installed after completing a traffic calming application, providing the city with a neighborhood petition, acquiring enough points to qualify, and receiving a 2/3 majority approval based on a neighborhood ballot. Contact the Traffic Calming & Traffic Safety Section at (505) 955-6631, or send an email to Leroy Pacheco for details.
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Call (550) 955-6631 with the intersection location.
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Call (550) 955-6631 with a description of the sign type and location.
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Finance
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As of January 1, 2008 the Gross Receipts Tax rate is 7.9375%
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Simply Click on the link to view the calander of events including the next Finance Committee Meeting
Finance Committe Meeting
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The meeting is at 5:15 pm in the City Council Chambers.
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Yes, we will send you the agenda. Contact the Finance Department at (505) 955-6531.
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The form is on the City's intranet.
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The form is on the City's intranet.
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The Santa Fe County Assessor handles taxes.
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No. That is a New Mexico State Department.
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The City of Santa Fe files annual reports concerning its ongoing ability to pay its outstanding bonds with the various rating agencies and this year filed on-line with Disclosure USA. Interested parties can look at the report by accessing
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